messageconcept Support via Skype
We offer local support hotline numbers in several countries. To support customers in countries without a local number, we have established a Skype account. You reach our qualified support engineers at the account messageconcept. The Skype account is currently reachable by voice calls only and will be forwarded to our regular English speaking hotline. Please note … Read moremessageconcept Support via Skype
ExSBR: Support of Exchange Server 2013
One of the most frequent questions in current presales calls is the support of Exchange Server 2013 for our messageconcept ExSBR transport agent. We expect to support messageconcept ExSBR even on beta releases of Exchange Server 2013 shortly on the Hub Transport Role. We expect Microsoft to deliver the Edge Transport Role not until Exchange Server 2013 SP1. … Read moreExSBR: Support of Exchange Server 2013
messageconcept at Microsoft Conferences in Summer 2012
Do you want to meet members of the messageconcept team in real life? Or do you have questions regarding our products and services? We will be available for you at the following conferences this summer: Microsoft TechEd North America 2012 in Orlando, Florida Microsoft Worldwide Partner Conference 2012 in Toronto, Canada To get in contact with us, … Read moremessageconcept at Microsoft Conferences in Summer 2012
New Remote Support Tool
messageconcept offers customers free support inside first 30 days after purchase. Additionally customers with an active maintenance subscription also get free support from our team. Support is available by phone and email. Beyond that we are offering the use of a remote control tool to help you to implement, configure or troubleshoot our software locally … Read moreNew Remote Support Tool
Send us your Product Suggestions
Customers are the best source of market needs for us. Many features of our routing agent messageconcept ExSBR are based on customer feedback. Group routing, edge server support or routing of inbound emails are just a few examples. Further often requested features are currently under development. We encourage you to contact our support team directly, … Read moreSend us your Product Suggestions
messageconcept ExSBR Licensing for Cloud Providers
Hosting providers and managed service providers offer their clients Exchange Server mailboxes as monthly subscriptions. To match these requirement, messageconcept now offers a new license program, the Cloud Provider Licensing Agreement (CPLA). Our CPLA is a montly licensing and maintenance subscription program, similar to Microsoft’s SPLA program. Providers are able to start and cancel the … Read moremessageconcept ExSBR Licensing for Cloud Providers